Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://luminox.co.id/ (the “Site”).

SECTION 1 – PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

SECTION 2 – HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 3 – SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/gdpr/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

SECTION 4 – COOKIES 

A cookie is a type of message that is sent from our web server (or the web servers of third parties) to your web browser, where they are saved for retrieval at a later time. Cookies can be small files or other kinds of stored information.

Our websites and apps use “session cookies,” which are only stored on your computer for the time that you spend on our website (e.g. to save your login status or shopping cart and thus facilitate the use of our online offer). Each session cookie contains a unique, randomly-generated identification number called a “session ID.” Session cookies also contain information on their origin and the maximum time they can be stored. These cookies cannot save other types of data. Session cookies are deleted once you have navigated away from our website, logged out, or closed your browser window.

We work with partner companies who help us to optimize the performance of our website. As a result, cookies from these partner companies (third-party cookies) are also stored on your hard drive when you use our online offer.

If you wish to prevent our website from installing cookies on your computer (and thus object to cookies indefinitely), you may do so in the system settings of your internet browser. If you would rather cookies not be stored on your computer, you will be asked to diable the cookies options in the settings of you browser. While in these settings, you can also delete any cookies which have been saved on your computer. Please note, however, that by disabling cookies, you may not be able to benefit from the full range of features offered by our website. 

SECTION 5 – DATA SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We use the payment getaway service from PT. Midtrans, all information from the card holder will be protected and kept confidential, in accordance with applicable legal provisions. PT. Midtrans has used Secure Socket Layer Technolosgy (SSL) encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we complies with the Payment Card Industry Data Security Standard (PCI-DSS) and ISO 27001 standards which are related to card security and data. 

SECTION 6 – CHANGES TO THE PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates in this webpage. 

SECTION 8 – CONTACT US

If you have any questions relating to this policy or the use by Luminox Indonesia of personal data, please contact us by e-mail at info@luminox.co.id, quoting Security and Privacy Enquiry.