How will I receive an order confirmation and tracking number?
You will be notified by e-mail with your order confirmation and tracking number once your order has shipped. Please check your email spam folder if you do not see it in your regular inbox.

What are the shipping rates?
Expedited shipping rates will be calculated upon checkout depending on your shipping location.

Do you ship internationally?
Purchases made through www.luminox.co.id only ship to customers located within Indonesia.

How quickly will my order ship?
Orders will be shipped within 3 – 5 business days.

How do i change or cancel my order?
You can contact our customer service by WhatsApp at +6287771911736 or e-mail (info@luminox.co.id)