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OVERVIEW

This website is operated by PT G. A.  Lumindo as the authorized distributor to distribute the Luminox brand in the territory Indonesia. Throughout the site, the terms “we”, “us” and “our” refer to PT G. A.  Lumindo. We encourage you to read our Terms and Conditions before purchasing or placing orders to our Web store (www.luminox.co.id). We may change our Terms and Conditions from time to time. If you do not agree to all the tems and conditions of this agreement, then you may not access the website or use any services. 

Our web store is using WordPress (Woocommerce) Platform, Midtrans for the payment getaway and JNE for the shipment third-party. All of the above allow us to sell our products and services to you. 

Orders – All orders for products are subject to availability. You have to check out to make sure you purchase the product. You cannot reserve any of our products. 

Pricing policy – Prices shown on our web store are in Indonesian Rupiahs (IDR). Prices for our products are subject to change without notice. We reserve the right at anytime to modify or discontinue the service.

Product and services  – Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.  

Billing and Account Information – Payment can be made via Midtrans, (a secure payment gateway). You agree to provide current, complete and accurate purchase and account information for all purchases made at our webstore. You agree to update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. We only sell and send the products to all regions of Indonesia.  

Return & Exchanges Policy – For more detail, please read our Returns & Exchanges Policy.

Content Accuracy – We tries to provide the most accurate and complete information. However, content may have errors or inaccuracies. This site may contain, typographical errors,  inaccuracies that may relate to product descriptions, pricing, promotions, offers, product shipping charges, and availability. Also this site may contain Historical information.Historical information is not current and is provided for your reference only. We reserve the right to correct any errors, inaccuracies and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Third-Party – Third-party provider on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining/evaluating the content or accuracy and we do not responsible for any third-party materials or websites, or for any other materials, products, or services of third-parties.Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

PROHIBITED USES- In addition you are prohibited to use our content for any advertising use/commercial use for your own site. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

AGREEMENT – You agree that you will be responsible for your activity in this webstore.
We are not responsible for losses not caused by our faults or indirect losses caused by shipping company or force majeure. You agree to compensate us and defend us harmless immediately on demand, its directors and officers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any violation of the Terms and Conditions by you including the use by any other persons accessing this Site using your internet account caused by your action or inaction.

CONTACT INFORMATION – Questions about the Terms of Service should be sent to us at info@luminox.co.id

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